You may be saying – but I do involve my employees in my business…but do you?
Of course your employees to do the work of the business and the employees, with the right direction, make any business great as it expands, but there are not many business owners that involve their employees in helping with important decisions.
I would suggest that you ask them their opinion on various expansion ideas or where you are looking at introducing new products or services get their input on this.
Also, ask them how to improve on customer service, especially those employees that are on the front line, as it were…as these are the ones that are dealing with the customers directly and are therefore likely to give you some of the best feedback.
Never be scared of getting the opinions of your employees and remember that most people work better with their own ideas than on ideas that have been forced upon them from a-high!
A good way of doing this is to have regular group meetings with your employees…if you are a small business then there is no reason why this could not involve all employees of the business, but you may have to do this after hours otherwise there will be no one to run the business whilst you are all in a meeting. I would suggest putting on some drinks and eats in the meeting and make it fun and enjoyable so that they all enjoy the experience…thereby you will get the best out of them.
If your business is a larger company with too many employees to meet in one sitting, consider breaking this up into smaller meetings and perhaps get someone to volunteer from each group meeting to come forward to meet together to discuss their individual ideas.
The benefit of this system is not only will it produce great ideas to take your business forward, but it will also help to make it more independent of you the business owner.